The Devocean team would like to make sure that you are completely satisfied with your purchase, so we offer the following guarantees:
- 30 day Free Resizing Policy
- 30 day Money Back Guarantee
- 30 day Exchange Policy
In order to get your item resized or exchanged within the 30 day grace period, please send the item in its original packing to:
2514 NW 2nd Ave
Boca Raton, FL 33431
*Please DO NOT send the item in a letter envelope because it will be processed through an automated machine which ruins the item during the return. It must be shipped as a parcel and not a letter.*
Please provide the following information in your package, and once we receive the item we will ship a new item out to you immediately:
- Your full name and address
- The original item and size that you ordered
- The new item and size that you would like
- Any other comments or suggestions for the Devocean Team
Please note that the customer is responsible for any additional cost for any return or exchange.
We strive to design and provide products that meet your needs. If you are not completely satisfied with your Devocean product, we will gladly accept your return within 30 days of receiving your product. The product must be in new, unused condition. Shipping and handling fees are not refundable. Please note that the customer is responsible for any additional cost for any return. For free or discounted shipping offers, our shipping costs will be deducted from your refund. Products returned for a refund will be credited within 10 business days of the receipt of the item. The refund will be in the form of a credit to the original purchasing credit card.